Produced & shipped from USADue to Coronavirus effection and high order volumes already, which causes shipping time maybe delayed. We’re working hard to deliver your order as soon as possible, while carring for the health and safety of everyone. We have notified some changes about shipping information below:

• Production Time: All orders are processed within 1 – 3 business days.
• Processing Time: It takes 1 – 3 days to ship your order from our warehouse to logistics companies.
• Shipping Time: You will receive your order from 5 – 7 business days (depends on shipping method) from the date that it is shipped out, not the date the order is placed. NOTE: With Express shipping, It only takes 2-3 days.
• Please note: We process orders on business days, which are Monday - Friday, Eastern Standard Times, exluding weekends or holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
• Tracking Number: When available, we will send you a tracking number with the confirmation email so that you can track the package online.
• Worldwide Shipping Available: In Gerbera, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.
• Return & Exchange: If you are not happy with your purchase, we will work to correct the problems. Items can be returned/exchanged and get Refund within 30 days of delivery date. (Please check our Return & Exchange Policy below).
• If you have any other queries, please feel free to email us.

SPECIFICATION

• Processing Time: 5-7 working days
• Shipping Time: 7 – 15 working days average (US)
• What forms of payment do you accept?
  We accept a variety of payment methods, including credit and debit cards, PayPal, Apple Pay, and Google Pay. You can choose your preferred payment method during the checkout process.

• Is my payment information secure?
  Yes, we take the security of your payment information very seriously. We use industry-standard encryption and security measures to ensure that your payment information is safe and secure.

• How long does it take to receive my order?
  The shipping time varies depending on the shipping method you select and your location. We typically process and ship orders within 2-3 business days. Standard shipping times range from 3-7 business days within the US and 7-14 business days for international orders.

• How can I track my order?
  Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the shipping carrier's website.

• Do you offer expedited shipping options?
  Yes, we offer expedited shipping options for an additional fee. You can choose the expedited shipping option during the checkout process.

• Do you ship internationally?
  Yes, we ship to many countries around the world. However, shipping times may be longer for international orders due to customs and other factors outside of our control.

• Do you offer free shipping?
  We offer free standard shipping on orders over a certain amount. The minimum order amount for free shipping varies depending on your location.

• What is your return policy?
  We want you to be completely satisfied with your purchase. If you are not satisfied, you can return the item within 30 days of purchase for a full refund or exchange. Please see our full return policy for more information.

• What if my order is damaged or incorrect?
  If your order arrives damaged or is incorrect, please contact our customer support team as soon as possible. We will work with you to resolve the issue and make it right.